In 1989, a giant Russian rocket was rolled to a launch pad in Kazakhstan
with a small white space-plane attached. The plane was called the Buran
– Russian for “snowstorm” – and while it was a meticulously engineered
machine with many distinctive qualities, the
outside observer would
notice only one thing: It looked almost exactly like the space shuttle,
which the Americans had already been flying for eight years. The
Russians had gone through the options and decided that an improved
adaptation of an existing and successful model was best.
The optics were poor, however. Soon, wags were calling it the Space Shuttleski.
The Buran came to mind the other week as I logged into Google’s new
social network, Google+, for the first time. This is a big month for the
company: After years of trying and failing to break through into the
Facebook-dominated world of social networking, it seems they’ve finally
got a winner. Their new product has attracted 10 million users in its
first two weeks of business, and I offer more anecdotal evidence: Dozens
of my friends hopped on as soon as they could, and unlike the ghost
towns of Google networks past, my Google+ feed is hopping with activity.
And how would one describe Google+? Well, there’s the catch. It looks
exactly like Facebook. Not only that, it works an awful lot like
Facebook – with some key differences – and feels an awful lot like
Facebook.
This poses a bit of a stumper. Facebook is a world-straddling,
life-structuring, Hollywood-worthy service with 750 million users. (This
would make it the third-largest country in the world.) Every precept
and platitude about the power of networks tells us that the bigger they
get, the more useful they are and the harder they become to dislodge.
Can Facebook’s first real threat come from a site whose main draw is
being mostly like Facebook?
Opening Google+ is an exercise in deja-vu. In the centre of the screen
is a newsfeed, just like Facebook’s. On the left, a list of friends.
Along the top, a menu. The process of posting, reading and leaving
comments on items not only mimics Facebook, it takes many of its
user-interface cues from it as well.
Where Google+ diverges from Facebook is its approach to the troublesome
concept of online friendship. Facebook’s original premise was centred on
one-size-fits-all “friendship.” Once two people agreed to be “friends,”
that was that: Both had access to each others’ photos, musings and
irritating personal tics. The limitations of this approach soon became
evident: Hell is other people.
Google’s approach involves placing people you want to follow into
“circles” you create – friends, acquaintances, colleagues, frenemies,
nemeses or, should you desire one, an
I’ll-pretend-to-listen-to-you-but-really-won’t circle. You can share
different things with different circles, and listen to incoming chatter
from only the circles you choose. Better still, other people can see
that you’ve added them to your circles, but don’t know which circle
you’ve added them to. (“No really, I’m not just pretending to listen to
you. Sorry, what?”)
The “circles” concept is being widely trumpeted as Google’s secret
weapon here, but I have my doubts. For one thing, Facebook had already
gone a long way to solving the junk-in-its-newsfeed problem, both
through circle-like “lists” and, more cannily, through keeping track of
the people you interact with, and whose profiles you stalk, and mostly
showing their feedback. Google’s “circles” strike me as fussy and
high-maintenance. In general, users want a misery-free way of sharing,
not an extra layer of bureaucracy.
Google+’s appeal lies elsewhere. Early adopters I’ve spoken to like that
it’s clean-looking and fresh, free of the sundry annoyances of Facebook
– from the childhood acquaintances, clinging on like vestigial organs
that should have been removed decades ago, to the spammy “apps” like
Mafia Wars and interminable “Am I a lichen or a sea scallop?” polls.
Facebook thrived as a utility – in the age of cellphones, it’s the de facto phone book – but it hasn’t been beloved in a while.
It’s more than a little reminiscent, in fact, of the exact same
complaints that made users abandon MySpace five years ago: It was gaudy,
junky, grungy and annoying. Then, all of a sudden, another social
network came along and ate MySpace’s lunch by doing most of the same
things, but with real names and a clean, respectable-looking blue-white
interface.
If Google+ continues to flourish, one outcome could see it becoming
Facebook’s duelling clone, Burger King to its McDonalds, Pepsi to its
Coke, PC to its Mac – or the Buran to its Shuttle. But the theory of
networks suggests tha these won’t coexist happily: One tends to be
ascendant, gaining users and momentum as others languish. After all,
people want to be where everyone else is. The network split will be
fascinating to watch.
It’s both reassuring and unsettling that Facebook is not immune to
competition: Reassuring because giving a privacy-agnostic corporate
leviathan a perpetual monopoly on social transaction is the opposite of
reassuring. Unsettling because, if millions can pick up and leave
Facebook for whiter pastures, then really, nothing is too big to fail.
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